You will need a TxSGS account to register for the conference. If since 2014 you’ve ever been a TxSGS member, registered for a TxSGS event, or spoken at a TxSGS event, you have a TxSGS account.
Where’s the syllabus?
A link to the syllabus will be emailed to you the week before the conference begins from the email address registrar@txsgs.org. Watch for this email. If you don’t receive it, check your spam folder. If you still don’t find it, contact the conference registrar at registrar@txsgs.org. You can also download the syllabus when you view the presentations.
When will I receive the link to attend TxSGS Live!?
A week before TxSGS Live!, a link will be emailed to you from the email address event-noreply@whova.io. Please add this email address to your contacts list so this critical email message won’t be deleted or diverted to spam.
Watch for this email. If you don’t receive it, check your spam folder. If you still don’t find it, contact the conference registrar at registrar@txsgs.org.
I registered and can’t attend the conference. Can I give my registration to someone else?
No; registration is not transferable. As all the sessions are recorded, you can view them as many times as you’d like before February 2, 2025.
Do I need to register before the conference starts on November 1?
If you wish to watch TxSGS Live! during the broadcast on November 1-2, 2024, register prior to October 30. TxSGS encourages registration before the conference starts because our volunteer registration team may be unable to process your registration before TxSGS Live! starts.
However, you can purchase access at any time up through December 31, 2024, to view the recordings available to you through your registration package. Please note that the early bird discount ends at midnight, Central Time, on September 30, 2024, and the member discount ends at midnight, Central Time, on October 30, 2024. The registration link is on our Registration page.
Can I purchase access to On-Demand, TxSGS Live!, and Bonus sessions after November 1?
Yes; the TxSGS All Access package can be purchased through December 31, 2024, at the regular TxSGS All Access rate. A registration link is on the TxSGS website at https://www.txsgs.org/2024-conference/registration/
What online platform will the TxSGS Family History Conference use?
The TxSGS Family History Conference will use Whova for TxSGS Live!, the Virtual Expo Hall, and access to all recordings through midnight, February 2, 2024.
Where can I find a list of the 2024 TxSGS Family History Conference presentations and speakers?
Need Closed Captioning?
Is closed captioning provided to the TxSGS Live!, On-Demand, or Bonus sessions?
TxSGS is not providing closed captioning. However, you can use a free app such as Live Caption (http://www.livecaptionapp.com/), Auto Subtital (https://www.auto-subtitle.com/), Substital (https://substital.com/), or Screencast O’Matic (https://screencast-o-matic.com/).
Some browsers support closed captioning. For example, you can select closed captioning in Chrome by following these steps:
- On your computer, open Chrome.
- At the top right, click the three vertical dots, which symbolize “More,” then select “Settings.”
- In the settings screen, select “Accessibility” in the left menu.
- Turn live captions on by clicking on the slider “on/off” button.
- Select “Caption Preferences” to view options for changing your video caption style.
There are a number of closed captioning apps available. Just google “closed captioning streaming app free” and try one out.
Creating or Accessing Your TxSGS Account
How do I create a TxSGS account?
You can create an account at https://txsgs.z2systems.com/np/clients/txsgs/login.jsp. Click on “Create Account” and enter your information. Please leave “Company Name” blank unless you are creating an account for a society, library, or other organization.
![](https://i0.wp.com/www.txsgs.org/TSGS/wp-content/uploads/2021/08/image.png?resize=278%2C197&ssl=1)
Otherwise, you can create an account when you register for the conference.
I don’t have a TxSGS account. The registration link shows this box, and I don’t have a user name or password. What should I do?
I can’t remember my username or password. What should I do?
Under username and password boxes, you’ll see “Forgot your password?” Enter your email address in the box and click “Recover Account.” The TxSGS online membership system will send you an email to the email address associated with your account. This email will include a link and instructions for creating a new user name and password.
If you are using an email address different from the one you had when you created a TxSGS account and don’t remember your password, please contact memberinfo@txsgs.org for assistance with your account.
![](https://i0.wp.com/www.txsgs.org/TSGS/wp-content/uploads/2021/08/image-3.png?resize=247%2C165&ssl=1)
How can I tell if my membership is current?
Registration Questions
When does Early Bird registration end?
Early Bird registration ends at midnight, Central Time, September 30, 2024.
When does the member discount end?
The member discount ends at midnight, Central Time, October 30, 2024.
How do I get the TxSGS membership discount for the registration?
If you are a current TxSGS member, log into your account after you click on the registration link at https://www.txsgs.org/2023-conference/registration/.
You will automatically receive the membership discount; the early bird or any other applicable discount appears on the summary at the end of the registration process.
I forgot to log into my TxSGS account before registration and didn’t receive the membership discount. Can I get a refund for the member discount?
Yes, just email registrar@txsgs.org within seven days of registration. Include your name and registration number. Processing your refund may take up to ten (10) days.
I’ve logged into my TxSGS account page. How do I register for the conference?
Click on the box labeled “What would you like to do?” and select “2024 TxSGS Family History Conference.” Follow the prompts to complete your registration.
Can I register for more than one person at a time?
Yes, but you’ll need to provide contact information for each person including a unique email address. Each registrant will be emailed a unique access link to TxSGS Live! and the On-Demand sessions.
My society is a TxSGS Partner Society. Can I get a member discount because I’m a member of the society?
No; member discounts are for individual or household members of TxSGS, not organizations.
Can I register now and pay later?
Yes. Please note that deferred payment (labeled “Pay Later”) is for those who wish to mail in a check. If payment isn’t received by TxSGS within 14 days of registration, the registration is subject to cancellation. Please be aware that it can take up to two weeks for mail to reach us; don’t delay in placing your check in the mail. Payment must be received no later than October 30, 2024, regardless of when you registered. If we have not received it by then, your registration is subject to cancellation.
Can I upgrade my conference package to include more presentations?
Yes; a fee will be charged commensurate with the increased price of the upgraded package you choose. Contact registrar@txsgs.org for instructions on how to upgrade from the TxSGS Live! Plus package to the TxSGS All Access package.
Can I downgrade my conference package to include fewer presentations?
No.
My spouse and I use the same email address. Can I register both of us?
Yes; however, each person who accesses the conference webinars must be registered separately.
Do I need to register before the conference starts on November 1, 2024?
If you wish to watch TxSGS Live!, which includes speaker question and answer time, you should register prior to October 30, 2024.. TxSGS encourages registration before the conference starts. However, you can purchase access at any time up through December 31, 2024. Please note that the early bird discount ends at midnight, Central Time, on September 30, 2024, and the member discount ends at midnight, Central Time, on October 30, 2024.
Payment Options
Can I register now and pay right before the conference?
The deferred payment (labeled “Pay Later”) option is provided for those who prefer to mail a check for payment. If payment isn’t received by TxSGS within 14 days of registration, the registration is subject to cancellation.
Please be aware that it can take up to two weeks for mail to reach us; don’t delay in placing your check in the mail. You will not receive access to TxSGS Live!, On-Demand lectures, or Bonus lectures until your registration fee has been received.
What payment options are available for paying the registration fee?
You may choose credit card, or Paypal. Credit cards accepted are American Express, Discover, Master Card, and Visa. If you wish to pay your registration fee by mailing a check, select “Pay Later” and place your check in the mail within 24 hours. If payment isn’t received by TxSGS within 14 days of registration, the registration is subject to cancellation. You will not receive access to TxSGS Live!, On-Demand lectures, or Bonus lectures until your registration fee has been received.
Miscellaneous Questions
How can I access the syllabus?
A link to the syllabus will be emailed to you the week before the conference begins. You can also download the syllabus when you view the presentations.
Can I print or share the syllabus?
You may not share the syllabus as the entire contents are protected by copyright. You may print one copy of the syllabus for personal use.
I registered and can’t attend the conference. Can I give my registration to someone else?
No; registration is not transferable. As all the sessions are recorded, you can view them as many times as you’d like before February 2, 2025.
Partner Societies
My society is a TxSGS Partner Society. Can I get a member discount because my society is a member of the society?
No; member discounts are for individual or household members of TxSGS, not organizations. You can support your society, however, by encouraging it to participate in the TxSGS TIPS program for the 2024 TxSGS Family History Conference. Register using the special TIPS code and your society receives a cash donation for each registrant from your group. Learn more about TxSGS TIPS.
Can my society register one or more persons for the conference?
Yes! You can log in to the TxSGS society account and access conference registration from the drop-down menu labeled “What would you like to do?” Select the number of persons you wish to register, then enter their names and email addresses.
Please note that if your society is registering persons before the early bird deadline of September 30, your society will only receive one early bird discount per registration, not per person. To receive an early bird discount for each person your society is registering, register them one at a time. Also, Partner Societies do not receive a member discount to the conference, even if the persons your society is registering are members of TxSGS.
My society would like to promote the conference to patrons. Do you have flyers or other media we can distribute?
Yes! Downloadable media suitable for printing or emailing are available on our website at Media Resources | Texas State Genealogical Society (txsgs.org).
Libraries
Can my library register one or more persons for the conference?
Yes! Your library can log in to their TxSGS library account and access conference registration from the drop-down menu labeled “What would you like to do?” Select the number of persons you wish to register, then enter their names and email addresses.
Please note that if your library is registering persons before the early bird deadline of September 30, your library will only receive one early bird discount per registration, not per person. To receive an early bird discount for each person your library is registering, register them one at a time. Also, libraries do not receive a member discount to the conference, even if the persons your library is registering are members of TxSGS.
Can my library print a copy of the syllabus and share it with the staff or place it on the shelf for patrons to access?
No. Access to the syllabus is limited to the person registered for the conference.
Can my library share conference recordings with patrons or staff?
No. Access to conference recordings is limited to the person registered for the conference.
My library would like to promote the conference to patrons. Do you have flyers or other media we can distribute?
Yes! Downloadable media suitable for printing or emailing are available on our website at Media Resources | Texas State Genealogical Society (txsgs.org).
Access Recordings
What are the Bonus sessions?
These are recorded presentations that are available at no extra charge for all registration packages. These may include topics such as software demonstrations, how-tos, access to specific records, partner society management, and more. We will post a listing online as soon as the list is finalized.
Can I upgrade my conference package to include more presentations?
Yes; a fee will be charged commensurate with the increased price of the upgraded package you choose. Contact registrar@txsgs.org for instructions on how to upgrade from the TxSGS Live! Plus package to the 2024 TxSGS Conference ALL ACCESS package.
Can I downgrade my conference package to include fewer presentations?
No.
Can I purchase access to On-Demand, TxSGS Live!, and Bonus sessions after November 2, 2024
Yes; the TxSGS All Access package can be purchased through December 31, 2024, at the regular TxSGS All Access rate. A registration link is on the TxSGS website at https://www.txsgs.org/2023-conference/registration/
Is closed captioning provided to the TxSGS Live!, On-Demand, or Bonus sessions?
TxSGS is not providing closed captioning. However, you can use a free app such as Live Caption (http://www.livecaptionapp.com/), Auto Subtital (https://www.auto-subtitle.com/), Substital (https://substital.com/), or Screencast O’Matic (https://screencast-o-matic.com/).
Some browsers support closed captioning. For example, you can select closed captioning in Chrome by following these steps:
- On your computer, open Chrome.
- At the top right, click the three vertical dots, which symbolize “More,” then select “Settings.”
- In the settings screen, select “Accessibility” in the left menu.
- Turn live captions on by clicking on the slider “on/off” button.
- Select “Caption Preferences” to view options for changing your video caption style.
There are a number of closed captioning apps available. Just google “closed captioning streaming app free” and try one out.
How long will the recordings be available for viewing?
TxSGS Live!, On-Demand, and Bonus sessions are available for viewing through February 2, 2025, unless specified. Some presentation access may be limited at the speaker’s request. Those are noted in the syllabus and on the website.
What online platform will the TxSGS Family History Conference use?
The TxSGS Family History Conference will be hosted on the Whova platform for TxSGS Live! and the Virtual Expo Hall. Recordings for TxSGS Live! and TxSGS All Access packages will be accessible using the Whova platform as well. Recording access will be available through midnight, February 2, 2025.
Where can I find a list of the 2024 TxSGS Family History Conference presentations and speakers?
Can I download the recordings?
No; access to recordings is limited to streaming only due to copyright and contract restrictions.
Can I photograph the presentation slides?
No; due to copyright limitations you are not authorized to capture the recorded presentations in any form without written permission of both the speaker and TxSGS.
How do I register after October 30, 2024?
Go to https://www.txsgs.org/2023-conference/registration/ and click “Register Now.” After October 30, 2024, only the TxSGS All Access package is available at the regular rate; no member discount is provided.
How do I access the recordings in my package?
Access recorded sessions in your registration package through your Whova account. Just log onto the Whova platform.
If you need help, contact the conference registrar at registrar@txsgs.org. Please recognize that our registration team are all volunteers. We’ll address your issue as soon as possible.
Can I watch the presentations with a group?
No. Your registration allows only you to view the presentations.
I registered and can’t attend the conference. Can I give my registration to someone else?
No; registrations are not transferrable. As all the sessions are recorded, you can view them as many times as you’d like until February 2, 2025.
Conference: Conference Home • Registration • Sponsors & Exhibitors
Program: Speakers & Topics • Speaker Bios • Tracks • TxSGS Live!
Partner Societies: TIPS • Media Resources
General: Door Prizes & Donors • Conference Policies
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